Last Updated: 01.07.26
Thank you for shopping at Raso Crystals. We are thrilled to send high-vibration energy directly to your doorstep. We carefully inspect and securely pack every order to ensure your raw healing crystals and spiritual jewelry arrive safely.
By placing an order on www.rasocrystal.com, you are agreeing to the following shipping terms and conditions.
We know you are excited to receive your items and start manifesting. We work diligently to get your order out as quickly as possible.
Standard Processing: Under normal circumstances, we process, pack, and dispatch your order within 48 hours (excluding weekends and public holidays) of receiving your confirmation email.
Maximum Shipping Window: In some cases—such as during high-volume sales, extreme weather, for specific custom orders, or for deliveries to remote locations—shipping and delivery may take up to a maximum of 10 days.
Tracking: You will receive a separate notification email with tracking information the moment your package is handed over to our shipping carrier.
It is the absolute responsibility of the buyer to ensure that the shipping address entered at checkout is 100% accurate and complete.
Address Errors: Raso Crystals is not financially or legally responsible for packages shipped to an incorrect, incomplete, or undeliverable address provided by the customer.
Returned Packages: If a package is returned to us due to an address error, the buyer is responsible for paying any additional shipping costs to reship the authentic crystal bracelets. We do not issue refunds for orders lost or returned due to customer address mistakes.
Once we hand your package over to the shipping carrier, the legal transfer of liability passes entirely to you, the buyer.
Carrier Delays: While we usually ship within 48 hours, Raso Crystals has no control over the shipping carrier. We cannot guarantee exact delivery dates and are not responsible for delays caused by the carrier, weather events, or local postal hubs.
Stolen Packages: Raso Crystals is not responsible for stolen packages. If the carrier’s tracking confirms that your Money Magnet Bracelets were "Delivered" to your address, we cannot issue a refund, provide store credit, or send a replacement if the package is subsequently stolen from your porch, lobby, or mailbox.
We pack our delicate crystals with extreme care. However, if your item arrives physically damaged due to severe mishandling by the carrier, please refer to our strict damaged-item guidelines in our Refund Policy. You must contact us within 48 hours of delivery with clear photographic evidence to be eligible for support.
Because we strive to process and pack orders within the first 48 hours, we can only accept order cancellations or shipping address modifications within 2 hours of the order being placed. Once an order is processed by our fulfillment team, it cannot be modified or canceled.
If you have questions about your tracking number or shipping status after reviewing this policy, please have your order number ready and reach out to us at:
Email: vakiriaindia@gmail.com
Website: www.rasocrystal.com
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